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Toblerone : améliorer l'expérience d'achat dans les aéroports

Bienvenue, ambassadeurs Toblerone !

Vous êtes à la pointe de l'une des marques de chocolat les plus célèbres au monde. Dans l'environnement animé des boutiques duty-free des aéroports, vous avez l'opportunité unique non seulement de vendre du chocolat, mais aussi de partager un peu du patrimoine et de la joie de vivre suisses avec des voyageurs venus du monde entier. Ce podcast vous fournira les connaissances et les outils nécessaires pour représenter Toblerone avec confiance et efficacité, améliorant ainsi l'expérience client et augmentant les ventes.

Lagardere Travel Retail

Lagardère Travel Retail – Welcome to Narraid

Welcome to Narraid – your personal audio learning tool, created to support you in your daily work at Lagardère Travel Retail.

In just 5 minutes, you can refresh your knowledge about a brand, understand what makes a product unique, or prepare yourself for the questions travellers may ask. Each episode is short, practical, and available in your own language — easy to listen to during your commute, on a break, or before your shift starts.

By simply listening, you’ll gain everything you need: key product facts, brand stories, hero SKUs, and confident ways to explain them to customers. The aim is to help you feel prepared and self-assured — so you can guide travellers with clarity and authenticity.

Alongside some episodes, you may also see optional videos. These are an extra layer of brand engagement — adding atmosphere, visuals, and inspiration around the brand — but all essential learning is fully covered in the audio itself.

Choose an episode, press play, and build your knowledge — one story at a time.